Angel pursued a Bachelor of Arts in English at the Polytechnic University of the Philippines with an aspiration of becoming a writer. She has worked as a Customer Support Representative four years ago in retail, healthcare and the food industry. Where she had developed an expertise in assisting clients and delivering efficient, reliable solutions to meet their needs. Angel decided to take a leap of faith by transitioning into the insurance industry to broaden her career horizons. She is continuously eager to expand her knowledge and strives to maintain a positive outlook in every aspect. Her goal goes beyond meeting clients’ needs; she is dedicated to making them feel heard and building a connection that feels like family.